Refund policy

Return & Refund Policy

Last Updated: [Date]

At TrendyThreadsCo.in, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Eligibility

You may request a return if:

✅ The item is damaged upon delivery

✅ You received the wrong product

✅ The product has a manufacturing defect

To be eligible for a return:

  • The item must be unused and in its original condition.
  • All original packaging, tags, and accessories must be included.
  • A return request must be submitted within 7 days of receiving the product.

Non-Returnable Items

The following items cannot be returned:

  • Used products
  • Products damaged due to misuse
  • Products without original packaging
  • Clearance, sale, or promotional items (unless damaged or defective)

Return Process

To initiate a return:

  1. Email us at support@trendythreadsco.in
  2. Include:
    • Order Number
    • Product Name
    • Reason for Return
    • Photos or videos showing the issue (if applicable)

Our support team will review your request and provide further instructions.

Refund Policy

Once your returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.

Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Cash on Delivery (COD) Orders

For COD orders:

  • Refunds will be processed via Bank Transfer, UPI, or another approved payment method.
  • Customers may be required to provide bank account or UPI details for refund processing.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery.
  • Provide clear photos/videos of the product and packaging.

We will arrange a replacement or refund after verification.

Cancellation Policy

Before Shipment

Orders can be canceled before they are shipped for a full refund.

After Shipment

Orders cannot be canceled once they have been dispatched.

Return Shipping

  • If the return is due to our error (wrong item, damaged product, manufacturing defect), return shipping costs will be covered by us.
  • For all other approved returns, customers may be responsible for return shipping charges.

Refund Rejection

Refunds may not be approved if:

  • The product shows signs of use.
  • The return request is made after the return window.
  • Required proof is not provided.
  • The product is returned in damaged condition caused by customer misuse.

Contact Us

For return or refund assistance:

TrendyThreadsCo.in

📧 Email: support@trendythreadsco.in

🌐 Website: TrendyThreadsCo.in